Payment & Pricing

This will vary between health funds.  Please contact your health fund for further information.

 

Please refer to our Pricing list.

General

We are a team of registered rehabilitation professionals serving people with a diverse range of injuries and conditions. Our team comprises of highly qualified physiotherapists with specialised fields of expertise, exercise physiologist and massage therapist using the latest evidence based and proven treatments.

 

 

Any patient under the age of 16 must be accompanied by a parent or guardian for medico legal, privacy and confidentiality reasons. Informed consent for patients under the age of 16 must be gained from both the patient and the parent/guardian.

We have reserved a few vacant appointment on Mondays for those who may have incurred an injury over the weekend. You can make an appointment for Mondays by phoning 02 9604 5727 and leave your contact over the weekend or call us Monday morning.

Note: For all serious injuries, you should attend your local hospital emergency department.

It is important to contact the clinic to make an appointment (02) 9604 5727, especially if you want it on the same day. We cannot assure new patients will be seen on the spot of arrival.

Our initial and standard physiotherapy consultations are based on the assessment and treatment of a single area. Should you have multiple areas requiring assessment and treatment, you must advise us of this. In the event of this, extended physiotherapy consultation fee will be charged. Please refer to our Pricing list.

All initial consultations are scheduled for a minimum of 45 minutes. All follow-up consultations are scheduled for a minimum of 30 minutes.  Times may vary depending on areas of treatment.

Changing appointments should be done within 24 hrs of scheduled time as we could allocate that appointment to someone else.

Please be advised that unattended and late cancellations will incur a fee of $35.

 

Yes we have on site parking in front of the clinic including one disabled spot.

712 The Horsley Drive, Smithfield 2164

Telephone: 02 9604 5727
Fax:              02 9604 1172

We are open


Monday to Friday

8:00 am – 6:30 pm

Saturday
9:00 am – 1.00 pm

Remedial Massage

The duration depends mostly on the type of treatment you need and the amount of areas that you would like to get treated. For an hour massage a full body massage is most beneficial, or anything above 2 body areas.

Receiving massage at least once a month will result in increasing health benefits for clients, but an even greater frequency will be much more effective. Regular and frequent massage sessions are also beneficial for chronic conditions. If you want sport massage treatment it also more so important to receive the treatment at least 1 to 2 times a week, it all depends on the type of massage that you require and the severity of your condition.

Massage is not cover for medicare but health fund could cover you depending on the level of cover and a gap payment may be apply.

Remedial Massage provides a healing treatment that can be deep or soft, for muscles that become knotted and tense or even damaged. It stimulates the blood supply allowing toxins in the muscles to be removed. Whereas Swedish (relaxation) Massage is mainly soft tissue and is a system of long strokes, kneading, friction, tapping, percussion, vibration and shaking motions that apply pressure between muscles and bones.

Sport massage is a type of deep tissue massage that is used to work on athletes of all levels of training. If you are part of a local sports team it is recommended that you see a massage therapist weekly for a sport massage in order to prevent any serious injuries.

Physiotherapist should be seen first for diagnosis and the commencement of treatment, especially after an acute injury. The physiotherapist will recommend the best course of treatment for you to resolve the injury, which may include Remedial Massage.

On the other hand, if you have frequently been getting Massage for your condition and you find favourable, you should continue with the massage therapy to maintain the good level of flexibility and reduction of soft tissue injury. We suggest to you to make an appointment with one of our Massage Therapists.

Our Physiotherapist can refer you for massage therapist, and vice versa to create a better result from holistic aspect of treatment.

Myofascial release is a type of soft tissue therapy aimed at manipulating and stretching the fascia (connective tissue throughout all muscles and organs) to release tense muscles, increase range of motion and flexibility as well as relieve pain.

Physiotherapy

Depending on your injury and condition it is important to start the rehabilitation process ASAP.  Our goal is to be as efficient as possible, at times it may be optimal to have physiotherapy two to three times per week initially and gradually reduced sessions as you improve.

Punctuality is very important for our service to run smoothly to maximise time of assessment and rehabilitation result. Initial patients should arrive 10 minutes early to allow plenty of time to fill out appropriate paper work.

After the  initial treatment each patient is given a home based exercise program. Home based  exercises and patient education are key to a speedy recovery, consistent exercise participation enables you to aid your own healing process.

It is our priority to maintain strong communication with the referring doctor (GP, Specialist, Other Allied Health worker) to ensure progression of treatment and a holistic approach for better outcomes.

 

Dry Needling is a treatment method used by physiotherapists to treat your injury or condition.

Dry Needling is the use of fine needles in the treatment of pain caused by Myofascial Trigger Points (MTPs). MTP’s are hyper-irritable points in a muscle, often with a palpable nodule due to acute or chronic overload.

Dry Needling involves inserting the fine needles into the skin and then deeper into the MTP.  The needle will assist in the myofascial release of tension.

Workers’ compensation:

  • Work Cover Medical Certificate, doctor referral
  • Claim number, Insurance and case manager’s details
  • Any relevant medical imaging (X rays, Ct scan, MRI, etc. )

Compulsory Third Party Accident (CTP):

  • Doctor referral
  • Claim number, Insurance and case manager’s details
  • Any relevant medical imaging (X rays, Ct scan, MRI, etc. )

 

Medicare:

  • EPC referral form from your GP
  • Any relevant medical imaging (X rays, Ct scan, MRI, etc. )

Department of Veteran Affairs (DVA):

  • D904 referral form from your GP
  • Any relevant medical imaging (X rays, Ct scan, MRI, etc. )

We have HICAPS available which allows you to claim on the spot for your Physiotherapy rebate. Please bring along your health fund card to your appointment to process your claim.

Your health fund will process your rebate on the spot and you can pay the gap by cash, EFTPOS, Visa or MasterCard.

At the initial consultation your Physiotherapist will review your medical history leading up to the injury. A complete examination is performed, which includes the assessment of posture, joint mechanics, range of motion, strength, muscle strength, and flexibility, so they can establish an accurate diagnosis. Following the evaluation, we educate the patient about the injury and set appropriate treatment goals for rehabilitation.

Please bring any relevant scans or reports related to your injury. Comfortable workout clothing including running shoes, t-shirt/shorts is recommended. The area being treated will need to be accessible to the therapist.

You don’t need a doctor’s referral to see our Physiotherapists as a private patient.

Work related inury, Motor vehicle accident (Third Party) and Department of Veteran’s Affairs (DVA) patient’s do require a doctor’s referral.

Patients with chronic conditions are entitled to a Medicare rebate under the Enhanced Primary Care plan (EPC). To access this rebate speak to your GP for a referral for Physiotherapy under an EPC plan.

For those patients entitled to a Medicare rebate we can claim your rebate on the spot when you arrive for your appointment.